Cookie Policy

Definition of a cookie:

What does the term "cookies" or "tracers" cover? Concerned tracers filed and read for example when consulting a website, reading an email, installing or using a software or a mobile application and this, regardless of the type of terminal used such as a computer, a smartphone, a digital reader and a video game console connected to the Internet. If they meet certain conditions, some tracers derogate from this obligation. For this reason, the term "cookie" covers, for example:

HTTP cookies
cookies "flash",
the result of the fingerprinting calculation in the case of "fingerprinting" (calculation of a unique identifier of the machine based on elements of its configuration for tracing purposes),
the invisible pixels or "web bugs",
any other identifier generated by a software or operating system, for example.

These obligations relate to cookies.

Technical or "operation" cookie:

The technical or operating cookies help to ensure the important features of the site: These cookies are reserved for people with a Monaco-Telecom account that can authenticate on our site (this is especially Monaco Telecom subscribers). They are deposited on the browser when the subscriber arrives on a page of our site as soon as it is identified by his account. These cookies are attached to the account holder and allow access to the subscriber to his customer area, his messaging and his communication services. They also contain information related to his subscriber account in order to offer a personalization service for advertising content adapted to his profile on the Monaco-Telecom site.

Statistical Cookie:

These cookies make it possible to establish site attendance statistics and to detect navigation problems in order to monitor and improve the quality of our services. You can set your browser at any time to express and modify your wishes in terms of cookies and especially regarding statistics cookies. You can express your choices by setting your browser to refuse certain cookies. If you refuse our cookies, your visit to the monaco-telecom.mc website will no longer be counted in our attendance measurement tools. but you will not be able to benefit from a number of features that are nevertheless necessary to navigate certain areas of our site.

How to disable or set cookies::

By our browsers:

By our website:
You can also use the interface that we put at your disposal via the cookies banner that appears on your first connection to Monaco-Telecom.mc. Click the button below "Set cookies".

Login to your account

Fil d'ariane assistance EN

Incidents